Accessing and handling WndProc in USD

Everything in Windows is a window, from buttons to dialogs to everything in between. Same principle still applies to WPF applications such as USD. I recently had a requirement that I needed to release some external resources in USD before the AgentDesktop was destroyed. To do that, all I had to do was to add […]

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Detect unsaved changes in USD session

One would have assumed that detecting changes made in any of the hosted apps within a USD session should be something pretty straightforward, right? It turns out to be that no, it’s not as easy… USD 4.1 introduced some functionality that is still buggy and it doesn’t detect these pending changes, so I had to […]

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Enable real-time notifications of external hosted apps in USD (Unified Service Desk) with WMI

Today’s post is about something I had recently implemented for my customer’s USD project. Over the years I’ve delivered multiple projects with Microsoft CCF, CCA and now USD.Regardless of the version the framework lacks of functionality to notify the AgentDesktop that something has gone wrong for any of the external hosted apps. There a few […]

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